Dräger is committed to protecting the privacy rights of everyone whose personal data is processed by Dräger. Therefore, in this Privacy Information we answer the most important questions about the nature, scope and purpose of the processing of your data
This Policy applies to the websites www.x-node-hub.draeger.com
Please refer to our Provider Identification for information on the data controller (“Dräger” or “we”) as defined under Data Protection law (for those users from the European Union: Article 4 (7) of the General Data Protection Regulation). Notwithstanding the above, the Dräger company responsible for the provision of goods or services is the Dräger company that is your contractual partner for the provision of the goods or services within the meaning of data protection law. Information on the relevant Dräger company can be found in the conditions for the provision of the respective goods or services.
Please feel free to contact our Group Data Protection Officer with your questions about the processing of your personal data and to request information, correction or deletion by e-mail: dataprivacy@draeger.com or by mail
Drägerwerk AG & Co. KGaA
Group Data Protection Officer
Moislinger Allee 53-55
23558 Lübeck
Germany
We collect and process your data exclusively for predefined purposes. These can result from technical necessities, contractual requirements or specific user requests. In addition, we only use your data if you have given us your prior consent.
When you visit our website, we process personal data that your browser transmits to our server. This data (so-called log files) is technically necessary to display our website and to ensure stability and security.
Log files record the following data:
For users from the European Union: The processing is based on Art. 6 (1) f) GDPR to protect our legitimate interest in the trouble-free operation of our website. The data will be automatically deleted or anonymized immediately after the website is visited.
Further information on the storage, processing and purpose of the respective data collection can be found below and, where applicable, additionally in the terms of use of the individual web services.
When you use the X-Node service at Draeger, we use the personal information you provide to carry out the service. This may include taking the necessary steps before entering into a contract, answering your related questions, transmitting shipping and billing information, and processing or providing customer feedback and support.
The use of X-Node is in a closed area, for which a user account is required for login. Such login controls your access and permissions to the respective functions. To create the user account, we process your first name, last name and e-mail address. In addition, the e-mail address is compared with our user database each time you log in.
For users from the European Union: The legal basis for the processing of this data is the performance of a contract or the planned conclusion of a contract within the meaning of Art. 6 (1) b) GDPR.
In order to process your personal data technically, Dräger uses external service providers and processors as part of the providing of the service. For more information, please refer to the respective applicable terms of use or general terms and conditions.
Have you signed up for one of our newsletters or stated your interest in information from Dräger in another context (e.g., when filling out a contact form)? If this is the case, we are then able to use your e-mail address to send you information (e.g., invitations to events, webinars, or product information) on the basis of your interests. You may object to the use of your data at any time if you are no longer interested in our information. To do so, simply click the “Cancel” link in the respective newsletter.
For users from the European Union: The legal basis for the processing of this data is the declaration of consent given by you within the meaning of Article 6 (1) a) GDPR.
Are you taking part in one of our sweepstakes? In this case, we process your personal data (such as name, e-mail address, address) for the purpose of enabling you to participate in the sweepstakes. The data processing is insofar necessary for the implementation and fulfillment of the contractual relationship.
For users from the European Union: The legal basis for the processing of this data is the realization or fulfillment of the contract within the meaning of Art. 6 (1) b) GDPR.
Have you used one of our contact forms to request information about products and services from Dräger? Generally speaking, we use the data you state in the form to process your request. You can also give us your separate consent before sending your contact request if you are also interested in additional information, such as invitations to events, webinars, or product information.
For users from the European Union: The legal basis for the processing of this data is the declaration of consent given by you within the meaning of Article 6 (1) b) GDPR.
Have you recently purchased a Dräger product, sent in a repair or made a request for a service? We are very interested in finding out whether you were satisfied with the service we provided and whether we can do anything differently in the future. We therefore use the contact data shared in this context to contact a group of customers selected at random following our interaction with them. To contact customers, Dräger may sometimes use external service providers with whom corresponding data protection agreements are in place.
For users from the European Union: The legal basis for the processing of this data is our legitimate interest within the meaning of Article 6 (1) (f) GDPR. Our legitimate interest is derived from the following purposes of data collection: determining the satisfaction of current Dräger customers following the purchase or repair of a Dräger product. Since you are already a Dräger customer at that time, we presume that you agree to us contacting you to find out whether you are satisfied with us.
In addition, we process personal data that you voluntarily provide to us. Such data processing is based on Article 6 (1) (f) GDPR. Our legitimate interest in these cases is to be able to process your request.
In order to make our offer as user-friendly as possible, we also use so-called cookies and similar technologies, as do many other companies.
Cookies are small text files that your browser automatically creates and that are stored on your end device (e.g. laptop) when you visit our website. Information is stored in the cookie that arises in each case in connection with the specific end device used. However, this does not mean that we gain direct knowledge of your identity. The use of cookies serves to make the use of our offers continuously more pleasant and suitable for you. For example, we use so-called session cookies so that you remain continuously logged in after a login and do not have to log in again for each interaction on the website. The session cookies are automatically deleted after you leave our website.
Most browsers accept cookies automatically. However, you can also set your browser so that no cookies are stored on your end device or a message always appears before a new cookie is created. Please note, however, that the deactivation of certain cookies or the complete deactivation of cookies may mean that you cannot use all the functions of our website.
Insofar as the use of cookies is technically necessary for the operation of our website, the use of cookies is permitted without the consent of the website visitor.
Dräger reserves the right to share the data you transmit to us with our subsidiaries and specialist retailers (dealers) throughout the world. However, we share it only if doing so is necessary to process your data for its intended purpose.
Dräger sometimes uses external service providers for the technical processing of your data. We may transmit and process your data outside the country in which you reside or in one of the countries in which Dräger, its subsidiaries, specialist retailers (dealers), or service providers and suppliers operate. Such entities may be based outside the European Economic Area. Contractual obligations to comply with the provisions under data protection law are in place within the company and in our dealings with our specialist retailers (dealers), service providers, and suppliers.
In principle, the processing of personal data by us takes place exclusively within the EU or the European Economic Area.
In individual cases, however, it may be necessary for us to transfer information to recipients in so-called "third countries". "Third countries" are countries outside the European Union or the Agreement on the European Economic Area in which it cannot be assumed without further ado that the level of data protection is comparable to that in the European Union. If the information transferred also includes personal data, we will ensure before such transfer that the required adequate level of data protection is guaranteed in the respective third country or at the recipient in the third country. This may result in particular from a so-called "adequacy decision" of the European Commission, which establishes an adequate level of data protection for a specific third country as a whole. Alternatively, we may also base the data transfer on the so-called EU standard contractual clauses agreed with a recipient or on a declaration of consent provided by you accordingly.
We will be happy to provide you with further information on the appropriate and adequate safeguards for compliance with an adequate level of data protection upon request. You can find more information on the so-called EU standard contractual clauses at https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en and information on the adequacy decisions at https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en
In principle, we store personal data as long as this is necessary for the purpose of processing or we have a legitimate interest in this storage and your interests in not continuing the storage or processing do not outweigh. This means that we generally only store your data for as long as this is necessary to provide our website and the associated services, or we are legally obliged to store this data. We also delete personal data without any action on the part of the respective data subject as soon as it is no longer required for the processing purpose or the storage is otherwise legally inadmissible.
As a rule
Those personal data that we have to store to fulfil retention obligations will be stored until the end of the respective retention obligation. Insofar as we store personal data exclusively for the fulfilment of retention obligations, the processing in this regard is generally restricted so that it can only be accessed if this is necessary with regard to the purpose of the retention obligation.
The data protection laws in the jurisdiction in which you reside may entitle you to specific rights in relation to your personal data. If the legal requirements are met, you as a data subject within the scope of Art. 4 No. 1 of the GDPR have various rights against us, which we would like to inform you about in more detail below. You will also find details on this directly in Art. 15 to 21 of the GDPR.
In order to exercise these rights, you can simply contact our Group Data Protection Officer, whose contact details are provided above, or conveniently use the technical means provided by us.
You have the right to receive information from us about whether and what data we process about you. This includes, among other things, information about how long and for what purpose we process the data, where it comes from and to which recipients or categories of recipients we transfer it. In addition, we may provide you with a copy of this data.
As a data subject, you have the right to request that we rectify information about you that is not or no longer accurate without undue delay. In addition, you can request that we complete your incomplete personal data. If required by law, we will also inform third parties about this correction if we have transferred your data to them.
As a data subject, you have the right to request that we erase your personal data without delay if one of the following reasons applies:
Your data is no longer necessary for the purposes for which it was collected or otherwise processed, or the purpose has been achieved;
Please note that your right to erasure may be restricted by legal provisions. These include in particular the restrictions listed in Art.17 GDPR and § 35 BDSG.
As a data subject, you also have the right to request us to restrict the processing of your personal data if one of the following conditions is met:
If you have obtained a restriction of processing in accordance with the above list, we will inform you before the restriction is revoked.
You may withdraw any consent given to us at any time with effect for the future. This withdrawal can be made in the form of an informal communication to the above contact addresses or via the technical means provided by us for this purpose. If you revoke your consent, this will not affect the lawfulness of the data processing carried out up to that point.
As a data subject, you have the right to receive personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and to transfer this data to others. Details and restrictions can be found in Art. 20 GDPR. The exercise of this right does not affect your right to erasure.
Right to lodge a complaint with a supervisory authority, Art. 77 GDPR
If you have the opinion that the processing of your data by us violates applicable data protection law, you have the right to lodge a complaint with one of the competent supervisory authorities, i.e. in particular the Independent Centre for Data Protection Schleswig-Holstein or the respective supervisory authority in the member state of your place of residence, your place of work or the place of the alleged data protection violation.
As a data subject, you have the right to object at any time, on the grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Art. 6(1)(e) or (f) GDPR; this also applies to profiling based on these provisions. In the event of such an objection, we will no longer process the personal data concerning you, unless we can demonstrate compelling legitimate reasons for the processing which override your interests, rights and freedoms as a data subject, or the processing serves the purpose of asserting, exercising or defending legal claims.
If we process personal data for the purpose of direct marketing, you as the data subject have the right to object at any time to processing of personal data concerning you for such marketing; this also applies to profiling insofar as it is related to such direct marketing.
If you, as the data subject, object to processing for direct marketing purposes, we will no longer process the personal data concerned for these purposes.
Dräger may update the privacy policy at any time if...
We therefore reserve the right to change or extend the data protection declaration as required. We will publish the revised version here. It will then apply to future use of our website. You should call up the data protection declaration regularly to find out about the current status. This does not imply any change of purpose in the use of data already stored.
All information contained on our website has been checked with great care. However, we do not guarantee that the contents of our web pages are correct, complete and up-to-date at all times.